Thank you for choosing our advertising education platform.
We are committed to delivering high-quality digital products and learning experiences.
Please read our Refund and Returns Policy carefully before making a purchase.

1. Digital Products & Guides

All of our products — including downloadable guides, toolkits, templates, and online courses — are digital in nature and delivered electronically. Because of this, all sales are final and non-refundable once the product is accessed or downloaded.

2. Online Course Access

Once you have gained access to a course or private learning material (even partially), refunds are not available. If you experience technical issues or accidental duplicate charges, please contact us within 7 days of purchase, and we will do our best to resolve the situation.

3. Subscription-Based Products

If you purchased a monthly or annual subscription:

• You can cancel your subscription anytime in your account settings.
• Cancellations will prevent future billing but will not refund the current period once payment has been processed.
• We do not offer partial refunds for unused time.

4. Exceptional Circumstances

Refunds may be granted in the following exceptional cases:

• Duplicate purchase
• Technical failure on our side that prevented access to the product
• Unauthorized payment (after investigation)

To request a refund under these circumstances, please email us at support@viralboost.best within 7 calendar days of your purchase.
Include your order ID, email used at checkout, and a description of the issue.